Reviews: Mobility Products

Write A Review

Do you have experience with this product, service or retailer? Help others make a good decision by leaving a review.

Reviews For

Mobility Products

View Complete Details

Average Rating

Score: 2.7/5
Based On 109 BLVD.com User Reviews

Companies are bringing cutting edge enhancements to the meaning of mobility and accessibility with millions spent every year in researching and engineering mobility equipment such as wheelchairs...
More Information

Current Reviews

Posted By:

Charlie Cummings

Date Posted:

08/22/14

Purchased 5 years, 4 months, 13 days ago
Comments:

We sell and install the Bruno Valet Plus. Easily the best product of its kind on the market. Probably the most reliable piece of mobility equipment we sell. The best part is you ge... Continue Reading

t to keep your current vehicle, there are hundreds of applications for this transfer seat. I recommend this product to anybody that is looking for a transfer seat that has a good price, is easy to use, is very reliable, and the best possible product available for helping you or a loved one get their freedom back!

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

wheeler&wheeler

Date Posted:

08/17/14

Purchased 6 years, 3 months, 13 days ago
Comments:

I bought this lift about a year ago and have no regrets. It has always worked so far and has not had to be fixed. There are a few rattles coming from the lift while going down th... Continue Reading

e road, but it's to be expected a little. I would recommend it to you.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Kirby

Date Posted:

08/24/14

Purchased 6 years, 4 months, 13 days ago
Comments:

Working with LiveAbility was great! They were able to customize the ramp into our garage so that it didn't take up much space and my mom was able to get in and out of the house wit... Continue Reading

h ease. They were very responsive and friendly! Highly recommend them!

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Heather Krause

Date Posted:

08/28/14

Purchased 5 years, 8 months, 13 days ago
Comments:

I got Sure-Grip installed in my vehicle and have claimed my independence and I feel secure in my daily routine.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Ann Langston

Date Posted:

08/29/14

Purchased 7 years, 11 months, 13 days ago
Comments:

Really enjoy this lift. Has helped my husband and I get out and about with his power scooter. I am excited to learn about other products we can use too on blvd.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Robert J.

Date Posted:

08/29/14

Purchased 6 years, 4 months, 13 days ago
Comments:

The Harmar lift has been dependable and enabling. We have an old two story house and surgery required a way to use the entire space. I did a fair amount of research on prices, tech... Continue Reading

nical customer support and reliability. The lift is working fine and it's been a welcome addition.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Marie H

Date Posted:

08/29/14

Purchased 8 years, 1 months, 13 days ago
Comments:

This lift has been a blessing to my parents. It works like a charm and provides them with a safe and easy way to access their basement. They've used it for several years with no pr... Continue Reading

oblems.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Marry

Date Posted:

09/08/14

Purchased 5 years, 6 months, 13 days ago
Comments:

We really enjoy having our Harmar scooter lift. It makes it a lot easier for us to go visit people and bring my husband's scooter with.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

01/18/18

Purchased 1 years, 11 months, 13 days ago
Comments:

I had purchased a few items for my mother who has Alzheimer's, namely one top, a pair of pants, leg warmers, and some undershirts (a.k.a., undervests), and the package of clothing ... Continue Reading

had arrived just last night, 1/17/2018. (During my phone order of these items, I had expressed my desire to order one or two undershirts, and the rep. I was speaking with ("Malini") suggested I buy the 3-pack of shirts, particularly since this was more economical than purchasing the shirts separately. I went along with this and agreed to purchase three in size medium.) This morning, 1/18, I took out one of the shirts for my mom's aide to dress her in along with the other new clothing. The aide reported back that the undershirt was too big. Naturally, I called Silverts immediately to request a size exchange of the two remaining, untouched shirts. The service rep. Malini who happened to answer my call told me this could not be done, given the 3-pack of shirts could only be returned or exchanged in its entirety and not the two shirts in its place. I protested that the two shirts have price tags, are in the same new condition and that these items should be able to be exchanged since the company sells these same shirts individually. She suggested I speak to someone in returns regarding the matter. The next person I was transferred to gave me the same sad excuse--the 3 pack of shirts is a different inventory number than the individual shirts and that I could not even exchange the two shirts that I have left given the inventory number discrepancy that this would create. This is the most ridiculous excuse I have ever heard from a company on why they would not process an exchange for new, untouched merchandise! I cannot believe these people at Silverts are in the business of providing clothing to our so underserved elder community and that this is how they treat customers who just want to have their loved ones dress in clothes that fit comfortably. It is a terrible shame, and I will be sure to never purchase clothing from Silverts again. Plus, I will absolutely inform everyone I know of their terrible customer service with regard to this incident, and I will specifically inform my contacts and fellow caregivers at the Alzheimer's Association, National Chapter, the Long Island Chapter, Caring Kind, Parker Jewish Institute, Hospice Care Network, and the Long Island Alzheimer's Foundation (LIAF), for instance, letting them know that we need to find more accommodating partners than Silverts as we work to provide continued quality care and comfort for our loved ones.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Kevin s

Date Posted:

11/24/14

Purchased 6 years, 4 months, 13 days ago
Comments:

Makes loading my dads wheelchair effortless. Wish it operated quicker for when its raininng or cold out, overall satisfied with the bruno scooter lift.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Larry S

Date Posted:

11/24/14

Purchased 9 years, 9 months, 16 days ago
Comments:

Purchased this when I couldnt get my wheelchair inside my suv. Wish I could still get it inside but this will have to do, makes bringing my chair with possible.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Tom R

Date Posted:

11/24/14

Purchased 5 years, 2 months, 14 days ago
Comments:

I'm recent to a chair, and have a full size van with AWD because of the snow. Still needed to plow my driveway and put this lift in my Dodge 2500 so I can drive. Picks up my powe... Continue Reading

r chair and puts it in the box. This is my 1st winter with it and will write back after I use it more.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Steve M

Date Posted:

11/25/14

Purchased 5 years, 1 months, 13 days ago
Comments:

VA got me this lift for my Honda. Nice I can take it off myself but it is very heavy and not easy to do myself. I have a scooter and it works well for it.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

M. Honchinamoi

Date Posted:

02/28/15

Purchased 5 years, 2 months, 13 days ago
Comments:

My wife and I were on a trip in their mobility equipped class 1 motorhome, to pick up an uncle and bring him to our home in Seattle. While in Ohio area they had two occasions to us... Continue Reading

e their Anchor Roadside. One was for a mechanical issue with their starter. A tow truck was dispatched by Anchor roadside to tow their unit to the nearest repair facility and a van to pick them up since she was in a wheelchair. The tow truck and the van got there within 15 minutes of each other, the work was completed and we got back on the road, in a couple of hours. We picked up our uncle in Indiana and were driving back when we had a suspension problem with our van. Again we called Anchor Roadside and they dispatched a tow truck and a para transit van to take us to the repair dealership. We got back on the road again within 4 hours and had no more problems coming across the states.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

M. Phillipps

Date Posted:

02/28/15

Purchased 5 years, 2 months, 13 days ago
Comments:

My son and I were on a road trip to drop him off to his new college in Utah when I had my experience with Anchor Emergency Roadside Company. I was 61 miles east of Austin NV on Hig... Continue Reading

hway 50. My van developed a problem with the engine. I had turned around knowing that the next town east was over 75 miles away and that the nearest was behind me in Austin. There was no cell service with my phone and my abled body son flagged a truck down from a mining company working in the area. He let us use his cell to call Anchor Roadside. They sent a tow truck that was a flat bed, winched me and my son on to the tow truck and ran us back to Austin NV where the garage diagnosed my problem, fixed it so we could get back on the highway again. All toll it took around an 1 1/2 to get the winch truck to us and another hour to get us to Austin, but I can tell you it was hardly a problem especially when no money had to come out of my wallet to pay the tow bill and it was in the hundreds I can tell you, because I saw the invoice I signed. Sorry I don’t have a copy of it to show you.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

H. Slothough

Date Posted:

02/28/15

Purchased 5 years, 8 months, 13 days ago
Comments:

We purchased an Anchor Roadside for our specialized car set-up to handle my wives scooter which is carried on a lift, on the back bumper of our car. We were having lunch in Winnem... Continue Reading

ucca NV, and after eating went back to the car only to find out we locked themselves out of it. We knew Anchor Roadside contract was in the glove box of the car. There was a locksmith across the street from where they were, they had the locksmith open the car then he called the Anchor dispatch operator and told her what had just transpired. Anchor gave the locksmith his payment via a Master Card and we were on our way.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Jamie

Date Posted:

03/13/15

Purchased 5 years, 1 months, 13 days ago
Comments:

Brandl Mobility is great to work with. They always answer when I call and provide excellent customer service. My credit is not the best and they didn’t make me feel bad about it.... Continue Reading

They actually gave me some great advice on how it improve it. I would definitely recommend them!

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Molly

Date Posted:

03/13/15

Purchased 4 years, 11 months, 13 days ago
Comments:

Wow I recently got a loan form Brandl Mobility. I filled out an online credit application and Brandl Mobility Finance got back to me before my own bank did. It was a very smooth l... Continue Reading

oan process. I’m glad I filled out that online credit application.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Mike

Date Posted:

03/13/15

Purchased 5 years, 2 months, 13 days ago
Comments:

Brandl Mobility Finance it a great loan service company. The stuff was nice and great to work with. When they said they would get back to me they always did. We are enjoying our ne... Continue Reading

w van very much.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Steve

Date Posted:

07/25/15

Purchased 4 years, 5 months, 13 days ago
Comments:

Quick delivery and my mom really liked the style and quality.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Juan

Date Posted:

09/11/15

Purchased 27 years, 6 months, 13 days ago
Comments:

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Stevemike

Date Posted:

09/16/15

Purchased 4 years, 11 months, 13 days ago
Comments:

We have this lift on two busses and will be putting in two others. The only problem we have had is with the hand pendant. The plastic nob to hang it with didn't last long before i... Continue Reading

t snapped off. How about something metal to screw in to the back.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

09/20/15

Purchased 6 years, 9 months, 13 days ago
Comments:

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

09/20/15

Purchased 6 years, 9 months, 13 days ago
Comments:

I OWN A JOEY BY BRUNO OVER SEVERAL YEARS. I AM 71 YEARS AND 290 POUNDS. I AM VERY SASTISFIED.ALSO A MOTORIZED.QUANTUM EDGE WHEELCHAIR.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

mhk

Date Posted:

11/20/15

Purchased 49 years, 11 months, 13 days ago
Comments:

Disabled dealer magazine is a wonderful place to find what is going on with the disabled population

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

04/29/16

Purchased 49 years, 11 months, 13 days ago
Comments:

This accelerator blew my mind. I've been using the left foot accelerator which I really do not like. I was given a high price ( $5000 ) yet I knew this was the system for me . I'm ... Continue Reading

about to purchase a used suv to carry my power chair and a ghost accelerator. You will fell the most secure , safe, and comfortable for yourself and others.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Pullet1

Date Posted:

05/09/16

Purchased 4 years, 5 months, 13 days ago
Comments:

I have owned Joey lift for less than a year and it has filed 5 times obviously I have a lemon

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

09/02/16

Purchased 5 years, 5 months, 13 days ago
Comments:

Oh Bruno Mobility once again I'm having problems with your product. This time it's your seat remote a button won't work because it GOT WET because of mother nature & you won't warr... Continue Reading

anty replace it because of water damage lmfao. Can y'all control mother nature? I can't! Maybe u should make a water resistant remote considering mother nature! Fucking idiots!

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

MIKE FAIR

Date Posted:

10/14/16

Purchased 3 years, 1 months, 13 days ago
Comments:

MY FRIEND HAS ALS AND HAS MAYBE 6 MONTHS, BUT THIS DEVICE HAS MADE HIS LIFE A LITTLE MORE ENJOYABLE THANX MIKE, I TOLD MY GRAND DAUGHTERS TO LOOK FOR UR NEW IPAD

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

yoyo

Date Posted:

10/14/16

Purchased 3 years, 9 months, 13 days ago
Comments:

have trouble with lift stalling 6 times in less than a year not happy with Bruno products

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Jazzy

Date Posted:

10/31/16

Purchased 5 years, 11 months, 13 days ago
Comments:

I bought a used joey 2 years ago, works great. If it ever stalls just use the manual button on unit, then have your dealer do some adjustment. no big deal. one time it stalled, I u... Continue Reading

se it every day.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Shpoquick

Date Posted:

01/12/17

Purchased 3 years, 1 months, 13 days ago
Comments:

Purchased Joey lift 11/16. Stalled on out immediately, failed intrmittently. Shop has not gotten correct part to fix. Service is unsatisfactory. Incorrect part received is today's ... Continue Reading

reason for problem. Very unhappy with Bruno& retailer. Look elsewhere!

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

823 torque

Date Posted:

01/12/17

Purchased 7 years, 2 months, 13 days ago
Comments:

we purchased one 4 years ago . The seat was replaced under warranty 1 time . The pendant screen went bad before the 3 year warranty was up and had to hire a lawyer to get Bruno to ... Continue Reading

replace it . The control button failed on the replacement pendant and we were able to get it replaced once again. Cords and X connectors have broken multiple times .This last time when while using the new pendant for the first time the seat stopped half way out of the vehicle . It is now determined by a authorized dealer that the control board for the seat is bad . The seat looses it's programming in cold weather and pendant will not function properly. This seat was purchased Oct. 2012. The selling dealer's quality of work was very poor to say the least.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Unhappy Golden lift chair customer

Date Posted:

05/11/17

Purchased 3 years, 3 months, 13 days ago
Comments:

Purchased the Relaxer PR756L because of its size and because it offered infinite positioning. The chair was purchased from PRN Medical Services in Beaumont Texas on 9/30/2016 and d... Continue Reading

elivered on 10/3/2016 (they advertise same day delivery but after paying them $1,290 dollars this was the soonest they could deliver?). The chair had a creaking noise it made when reclining or lifting when delivered. The delivery driver said "they all sound that way when new because of the lift mechanisms tight contact with the wood frame and it needs to get broke in. I'm calling before the holidays because the seat on the left side of chair is falling about one inch during recline and the noise is getting louder. They finally come out on 1/3/2017. The guy looks at the chair (no tools and no parts) then says "I'll get it on the board scheduled for pick up and repair in our shop". A week goes by without any contact so I call back. Lady at PRN Medical is clueless. Not on the board or any schedule. Will check it out and call me back. The next day the guy that had come to our house calls to tell me "we have to order parts then we will schedule it for repair in our shop". The chair is finally picked up on 2/15/2017 and returned to us the next day. They replaced the scissor mechanism on the left side and the seat was not falling but the creaking noise was still there and the guy tells me " the new parts will take awhile to get broke in " (it's just like Groundhog Day). I bought the Golden chair from PRN Medical because I thought they were businesses that would stand behind what they sell and do the right thing. So far not so. By the way, the chair is rated for up to 375 lbs and my weight is 250 lbs. Also no one else has used the chair. So now it's 5/11/2017 and I just got off the phone with PRN seven months later about a chair that makes so much noise when I use it that it can be heard from anywhere in our house. THEY ARE GOING TO CALL ME BACK WHEN THEY GET ME ON THE SCHEDULE!!!!!!

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

softball101

Date Posted:

04/29/17

Purchased 2 years, 8 months, 13 days ago
Comments:

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

softball101

Date Posted:

04/29/17

Purchased 2 years, 8 months, 13 days ago
Comments:

I purchased a Bruno truck lift. I told the dealer the kind of truck, wheel chair, everything they needed to know to put in the correct lift. I have a 2017 4 door Ford F-150. Bru... Continue Reading

no advertises it will bring the chair up to the front seat so you can transfer, wrong! The lift won't bring the chair within 4 feet of the front seat of the truck. Also, it won't pick the chair high enough to get over the side of my truck, and when it is coming down it isn't out far enough to keep from hitting the side of the truck. Their fix was for me to change to a lighter chair and they would put in a lift with an extension so it would come further forward. I have a nice chair and did not want to change so I purchased a Fold and Go light weight chair (50 lbs.), the only trouble is it won't pick it up high enough either. It is tearing up my new chair and it is tearing up the plastic cover on the lift. They should not be selling this lift for this truck because it will not work. Unhappy customer.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Jet1829

Date Posted:

01/17/17

Purchased 4 years, 8 months, 13 days ago
Comments:

I had the Bruno Valet Plus installed in May of 2015. I have had it back for repair seven times. Sometimes it has just failed to work at all, but normally fails half way out of the... Continue Reading

car; resulting in a very difficult manual return to the home position. Normally, these failures have occurred in the cold, but not always. I reached out to Bruno headquarters for a solution and never received a response. I am now securing an attorney to try and reach a solution.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Dr Suss

Date Posted:

03/28/17

Purchased 3 years, 3 months, 13 days ago
Comments:

I bought the Joey lift last summer as I have spinal stenosis & pain when I walk very far. I use it to lift my Ventura 4 wheel scooter into my 2015 Town & Country van. I use the sco... Continue Reading

oter when I visit hospitals as I am a pastor & sometimes in large stores. It squeeks a little as I am on bumpy roads, but has not failed me yet. I am happy with it.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Melissa G

Date Posted:

02/07/17

Purchased 3 years, 13 days ago
Comments:

I contacted Spin Master to exchange a defective Zoomer Shadow Puppy toy. The customer care representative said that she could send me a replacement but they did not have the exact ... Continue Reading

color of the original purchase and would send a black and white Zoomer Puppy. Before they would send a replacement however, they required a picture of the toy in a "destroyed" status; I was asked to break the tail off, cut the charging cable and email a picture. That sounded fair but when I received the replacement, I was very disappointed that it was obviously refurbished nor was it anywhere equivalent to the original item. The original item was a Shadow Zoomer (v2.0) that responded to over 20 voice commands. The replacement was the original 2013 Zoomer (v1.0) model and only responded to 10 voice commands. There were scuff marks on the replacement and it was dirty. I contacted the company again and was told that they were unable to send an equivalent item because they "did not have any more Shadow Zoomers". They said it wasn't possible for them to locate a Shadow Zoomer, could not provide a refund, could not provide a voucher to one of their distributors/resellers nor could they repair the defective Shadow Zoomer. Instead, I was offered different items (all of considerably lesser value and lesser function) instead of an exact replacement. They also offered "packages" of items to make up for the difference in the value of the original product which I declined because a sewing machine, pottery wheel, hedge hog or dinosaur is not the original item (Zoomer Shadow) that I purchased. Most important, their replacements weren't what Santa brought my daughter for Christmas. Yes, I'm writing this in February and have been chasing these folks around since after the Holidays. It is disappointing that this company feels that a refurbished, lesser valued item is an acceptable or fair solution. Shame on Spin Master for their lack of business integrity and customer support.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

dfenste1@att.net

Date Posted:

02/27/17

Purchased 6 years, 13 days ago
Comments:

I paid $16000 to have 2 Bruno Valet seats installed 3 years ago in a brand new Toyota Sienna that was recommended by Mobility Works in Villa Park, IL. Since then, I had to replace... Continue Reading

my car battery 3x's, paid for relay switches to be installed so the seats would not drain the battery, and had the bases replaced, and the cords replaced. The seats perpetually fail, especially in cold weather when I have to find other transportation for my handicapped family members as I am stuck with car seats that won't function when we are out. I am so discouraged that these places like Mobility Works pillage the handicapped. They tried to charge me over $260 for a battery change the last time I was there when I could get one for $150-160 at the Toyota dealer. I could have bought a car for $16000. I feel I was ripped off for a product that is unreliable.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

akr

Date Posted:

05/27/17

Purchased 4 years, 6 months, 13 days ago
Comments:

I got a new M300 w/ elevating seat in June 2015. In March 2017 it stopped dead on the parking lot of a store. lights on the joy stick panel continued to flash, but no response. I... Continue Reading

t went to the vendor/repair my insurance uses. Received a new logic board. Was returned, but did it again within a couple of weeks. Back to repair, got a new joystick. Returned to me. I had to go see my 98yr. mom 1200 miles away - drove in my lift van, the chair got very little actual use during the trip, but on the way back, the electronics gave out again. Back to the repair shop. I picked it up yesterday, 5/26/17. Already, the chair has stopped dead 5 times with joystick lights flashing. If I turn power off, wait 5 seconds and turn back on, the chair runs fine until next time it shorts out. If it follows the pattern since March's first repair, it will run with increasing number of cut outs and eventually, just stop responding. So March, April and May, so far, this chair has been in the shop, then given unreliable service, and stranded me so ofter. I'm 67, I don't use it inappropriately, treat it gently - but it seems to be a lemon - maybe this individual chair, maybe the M300 model. Can't seen to get any help, as responsibility for this expensive chair just rolls around from vendor to insurance company. I'm told Permobil was called by vendor and asked for help. The chair itself, compared to my previous rehab chairs, is rattly , flavors on on front castor start up a week after being adjusted - it isn't made nearly as tight and solid as chairs I had in the past. Not even 2 yrs. old and already, an unreliable nuisance.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

06/07/17

Purchased 2 years, 8 months, 13 days ago
Comments:

I will never purchase anything from this company. I ordered taupe colored pants. When they were delivered it had black marks on the knee. My husband had to go to the post office to... Continue Reading

return. I just ordered a white vest- black ink all on the front. I will never order again!

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

PPS

Date Posted:

06/16/17

Purchased 11 years, 8 months, 13 days ago
Comments:

I have owned a Joey lift since 2008. I did experience some stalling issues over the course of that time. It turned out that the lift was fine; the problem was with the instillation... Continue Reading

. Once I found a tech that had been certified by Bruno I had no more issues. I have a newer chair that weights 275 lbs. and the lift struggles lifting it. Just thought I'd pass that on.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Lori

Date Posted:

06/29/17

Purchased 2 years, 7 months, 13 days ago
Comments:

Gives my daughter independence! Thank you Open Sesame!

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

07/14/17

Purchased 49 years, 11 months, 13 days ago
Comments:

1. Premature rusting occurred in less than a year. 2. It's a great aid that's very easy to use. 3.) Constantly breaking and at the shop. 4.) Virtually unnoticed at highway speeds.... Continue Reading

5.) Bruno refuses assistance and doesn't honour it's warranty when you have a breakdown. Very disappointing.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

panther

Date Posted:

08/17/17

Purchased 2 years, 5 months, 13 days ago
Comments:

I have run into issues that Need new parts ordered and the consu,mer cant purchase without the dealer handling the request and final additional sales price. I had a lift/ lower mot... Continue Reading

or break its molded motor housing on a vsl-4000hw and had to use the dealer. they gave me a ridiculous price of $750 For a very small electric motor. NO WAY WHEN USED LIFTS ARE AROUND THE 500 PRICE TAG> I WONT BUY ANOTHER BRUNO AFTER THIS ONE NOR WOULD I RECOMEND> HARMAR IS A BETTER CHOICE AS THE PARTS CAN BE ORDERED BY THE PUBLIC WITHOUT DEALER INVLOVEMENT> THIS IS A HUGE ISSUE TO CONTINUE.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Fjord

Date Posted:

08/24/17

Purchased 49 years, 11 months, 13 days ago
Comments:

I seem to have alot of issues with this seat. They once replaced a relay in the chair for 900 dollars.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

George C

Date Posted:

09/05/17

Purchased 2 years, 9 months, 13 days ago
Comments:

Installed in March 2016 and had a broken wire under the seat in June. In Sept another broken wire. The connecting wire under the seat look very fragile and when the seat is moved a... Continue Reading

round the wires are both pulled and flexed - and they seem to break too often. The tech is to fix this current break today and his input will be welcomed.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Albert

Date Posted:

09/29/17

Purchased 2 years, 10 months, 13 days ago
Comments:

I have had the Joey lift for seven months, two months ago it started stalling during the transition from out to down and just the opposite. From up to in. Usually after five minute... Continue Reading

s it starts working. Im not looking forward to a rainy day.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

David G

Date Posted:

09/30/17

Purchased 5 years, 8 months, 13 days ago
Comments:

I got this seat in spring of 2014. The seat has been replaced 3 times. The pendent has been replaced twice. If the seat fais it can be put back in place manually but it involves g... Continue Reading

etting behind the seat then next to the seat on the passenger side then behind it again. Cannot be done from your wheelchair. Considering the cost, they use very low quality components.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

cchang232

Date Posted:

10/07/17

Purchased 8 years, 3 months, 13 days ago
Comments:

It is good as long it works, but the support is poor. I wanted a copy of the owner's manual, and I followed the steps providing my email address, model name, and phone number. Af... Continue Reading

ter submitting the information, I got a message saying about the size of the file and "will be in touch soon." Meanwhile, the seat got stuck in an out position, and I cannot close the door. It should have an easy manual option to move the seat back.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

unsatisfied

Date Posted:

11/08/17

Purchased 3 years, 1 months, 13 days ago
Comments:

has failed four or five times retracting back into the van. They have replaced the actuator, then had to file a shaft that was making noise & banging when lift was trying to load. ... Continue Reading

problems are with or without scooter on the lift. not happy & proving unreliable

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Savy shopper

Date Posted:

11/14/17

Purchased 2 years, 3 months, 13 days ago
Comments:

We purchased three pair of one piece pajamas for my mother in memory care. Within three months, the stitching at the neck had come out and the knit collar was in danger of coming ... Continue Reading

off. The seam under the zipper had come undone leaving large gaps. I had to stitch all the seams. The company wanted me to return the product, however there were no alternative clothing for my mother, so I had to repair it myself. Quality of the thread used was VERY poor

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Savy shopper

Date Posted:

11/14/17

Purchased 2 years, 3 months, 13 days ago
Comments:

We purchased three pair of one piece pajamas for my mother in memory care. Within three months, the stitching at the neck had come out and the knit collar was in danger of coming ... Continue Reading

off. The seam under the zipper had come undone leaving large gaps. I had to stitch all the seams. The company wanted me to return the product, however there were no alternative clothing for my mother, so I had to repair it myself. Quality of the thread used was VERY poor

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Very frustrated person

Date Posted:

01/21/18

Purchased 2 years, 1 months, 13 days ago
Comments:

We just purchased our third Bruno exterior lift before Christmas. We loved the first two as they worked well for us for several years with minimal upkeep. This new one, ASL 250 A... Continue Reading

has been nothing but trouble since it was installed. Shortly after bringing it home there was a problem with it folding. It was taken in. Then, we had the problem repeat itself. Every time we plan to go out we have to wonder if it will work properly. Yesterday was the last straw. We were to go out for the day and when the lift was lowered it made a horrendous noise but finally came down. After the scooter was loaded, the lift would not go up but wanted to fold. I tried everything that had been I had been told and after 10 minutes I got the lift to go up properly. When we finished our first errand and I tried to bring the lift up again with the scooter on it, once again it would not work and kept trying to fold. I spent over 20 minutes in the wind with numerous people trying to see if they could help. All they could do was look and feel badly for us. I finally had to beg the store to hold the scooter for us while I tried to find a way to get it home. As if that wasn't bad enough, now the scooter wouldn't fold as it would start up then think it had a scooter on it made terrible noises, stopped at one point and finally I got it up with it on an angle. It was the best I could do. I no longer trust this lift as I can never count on it and the person who relies on it to get around can't go places. This particular lift is worthless. I cannot fault the location where we purchased the lift as they are superb in every way. I cannot say enough good about them but I can say I hate this lift.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

fran

Date Posted:

01/21/18

Purchased 49 years, 11 months, 13 days ago
Comments:

Last year I was driving with a spin master, and the VA said this is the best to use cause of my stroke. The only thing that I can say is that the cost was high. I'm saving up to bu... Continue Reading

y one someday.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

fran

Date Posted:

01/21/18

Purchased 49 years, 11 months, 13 days ago
Comments:

Last year I was driving with a spin master, and the VA said this is the best to use cause of my stroke. The only thing that I can say is that the cost was high. I'm saving up to bu... Continue Reading

y one someday.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Bob

Date Posted:

01/29/18

Purchased 9 years, 5 months, 13 days ago
Comments:

TiLite got bought out by Permobile about 2 yrs ago and customer service and parts avaliabilitty have gone to hell in a hand basket. I have a TRC their top of the line custom chair... Continue Reading

. and they are point blank refusing to provide parts or service for it. the sent my dealer the wrong part and refuse to take it back even though they were provided the serial number and acknowledged they had the blueprints on file. had a Quickie and it went downhill when bought by Sunrise, had a Top End and it went downhill when bought by Invacare dejavue all over again. TiLite made a great chair but Permobile has ruined it

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Kmoyer

Date Posted:

02/21/18

Purchased 2 years, 11 months, 13 days ago
Comments:

Made in the USA! This then is the worst run USA company that I know of. They don't stand behind their product, they refer you to the Dealer in your area who charge HUGE mark ups on... Continue Reading

the products and service. The only person this company is designed for is those with six figure incomes! What a worthless warranty, three years but only to the person who purchased it! My sister is disabled and on social security benefits, which means she doesn't get much money to live on. We were looking for a new lift for her car since she upgraded her chair and it was to heavy for her current lift. One of our Uncles suggested we take the Bruno ASL-700 Chariot that our Grandmother had purchased 6 months before her death and hardly used. After looking at the lift we were excited! It was the perfect solution to my sisters problems. The lift was installed and ran like a champ for four months, then it started occasionally not going up or down unless you pushed the buttons both directions a couple of times. Then it would work for days on end without an issue. Today the lift stopped working while my sister was out running errands. Fortunately there is a dealer in town so I sent her there to have them look at the lift. About 30 minutes later she calls be in tears! The part that needs to be replaced is $1,800 with freight and installation it will cost almost $2,200!!!! I don't know anyone on a fixed income that can afford that! I looked through the owners manual and found the LIMITED three year warranty information with a number to call with questions. The warranty is LIMITED because it only applies to the original buyer and can not be transferred if sold. When I called Bruno they couldn't answer my questions about the warranty or give me any information about the cost of the replacement parts. The woman kept saying "We only make the lifts" everything else is dealt with through the dealers. Warning, any company that has a warranty for buyer only basically knows they are making a shaky product that is hit or miss on reliability!!!! They obviously don't stand behind their products! You would also think if everything is manufactured in the USA, the parts might be affordable! I will no longer rave about Bruno or recommend Bruno to anyone. I will give this feedback on every site and social media venue that I can, not that Bruno will care, they only make the product! If I were Mike Bruno, I would be ashamed of our customer service and unwillingness to stand behind our product!!!!

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

ed

Date Posted:

03/13/18

Purchased 2 years, 5 months, 13 days ago
Comments:

Very unhappy, with golden technologies and even georges pharmacy in batesville indiana where I purchased 2 of them, 1 year ago, nothing but trouble with them, can't use the vibrati... Continue Reading

ng feature on the one , real loud and I'm told nothing they can do for either one, would not recommend to anyone, poor customer service

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

03/16/18

Purchased 49 years, 11 months, 13 days ago
Comments:

very unhappy with my lift chair the cover is peAALING OFF IT LOOKS AWFUL AND GETS ALL OVER THE FLOOR NOT COMFORTABLE EITHER!

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Confused Ron

Date Posted:

03/27/18

Purchased 49 years, 11 months, 13 days ago
Comments:

I have an interest in your space saver for use in a Hyundai Elantra Hatchback. It is similar to the photo shown in one of your web adds. I have talked to your phone reps and sever... Continue Reading

al of your Northern California Dealers. For some reason I do not get any consistency in their contacts, in fact many conflict. I am very interested and ready to make a buy decision, but I can not find any one that agrees. I have a mechanical background and feel from what I see in your adds there is a possibility of a fit, however none of your dealers want to discuss it. Looks like I will have to be satisfied with Harmar. Call me at 916 624 3820. Sincerely Ron Farmer

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Dan

Date Posted:

04/23/18

Purchased 9 years, 6 months, 13 days ago
Comments:

I bought the tourney chair and have had intermittent problems with it not operating for several years. I finally got tired of it and contacted a dealer about getting a new connecto... Continue Reading

r that can't cost more than $10.00 to make. They said I have to get the whole harness which would be $800.00. I'm so tired of these people who prey off of the most vulnerable of our population.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Melvin Hudgens

Date Posted:

05/15/18

Purchased 4 years, 7 months, 13 days ago
Comments:

1) Purchased May 2015 to carry a 350 pound mobility scooter and have transported that scooter less than 12 times due to dad’s improvement and switching to a lighter 3wheel scoote... Continue Reading

r (uses 350lb one in the House only). Anyway, the foam stoppers have come off twice and it’s been $125 EACH time just for the labor (part only covered for 3 yrs and Chariot is out of warranty in 5 days, 3 yr warranty). 2) HVSU of Tulsa sold us the Bruno Chariot lift and they overcharge for everything. This VehIcle lift constantly gets jammed in up position and u have to take it in to HVSU to get it unstuck (more labor). 3). Out of warranty May 19th, 2018 and we are back with another jam! This time Bruno Chariot is instructing HVSU of Tulsa to take it apart, see what is wrong (possible attenuator..they will cover part only for 2 more days) but labor is approx $1000. We’ve hardly used this vehicle lift and this major problem has occurred AGAIN???!! The ramp new was approx $5,000. Now they want labor of $1,000 within 3 yrs of it’s purchase? And if it only lasts 3 yrs we will b back here again and again with jams and more labor. DO NOT BUY...NOT WORTH THE MONEY OR HEADACHE. WHAT A RIP OFF.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

05/17/18

Purchased 49 years, 11 months, 13 days ago
Comments:

Bought my Golden tech lift chair Oct. 24, 2017 from Dobson health care products, Meridian ms. Got out of hospital had to wait for them to come and set it after it had bought and pa... Continue Reading

id for in advance. Since then till present chair has been nothing but a piece of junk. They have been out several times, always waiting on parts or short handed. Do Not Buy from Golden Tech. Or Dobson.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Chrystal

Date Posted:

06/03/18

Purchased 1 years, 10 months, 13 days ago
Comments:

Very poor customer Satisfaction Where I ordered it at Adventura Sickroom Supply. Do NOT go there they were Very Rude and Treated me Very Poorly. The manager told me I was a liar, I... Continue Reading

was the Only one who complained about the chair jerking when you put the feet part down and I just seen the comment above the guy had the same issue. I contacted them within a week and told them I hated this chair it is broke and very uncomfortable. If you sit in the chair without the feet up, it tips you forward making it Very uncomfortable to just sit even. If you recline , it makes your head stay at a laying position so if your really sick and have to take a drink you have to put a pillow behind your back or you choke. the head does not come up to put you at a sitting up position. These people Refused to refund my money and take this chair back. I have had it for a couple months and am putting it in the Trash on Bulk day. They will Steal you $1,600.00 and put the finger in there while laughing at you for being a fool for buying this Hunk of JUNK!!!! DO NOT BUY!!!!!!!! Ed was Not helpful either he was supposedly in charge at Golden Lift Company... Golden Lift You SUCK and do Not treat sick people well at all.....

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

OnTheGo

Date Posted:

08/25/18

Purchased 2 years, 2 months, 13 days ago
Comments:

Mine is not quite a year old and I have had several problems with glides catching, wiring harnesses kinking, and deformed floor plate. Also, when something goes wrong, even though ... Continue Reading

they know something else had to be redesigned, they don't say anything meaning you have instance of your lift being out of service until they send the replacement parts to the installer.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

bearfair

Date Posted:

08/29/18

Purchased 2 years, 7 months, 13 days ago
Comments:

I have had the Clearway installed in my Ford Transit 250 van for about 16 months. Since installation the unit rattles constantly and even with bungee cords wrapped around sections,... Continue Reading

it is still quite noisy. Also the plate that locks into place when stowed constantly comes unlocked. I have brought it in for service numerous times but it could never be adjusted to lock and stay locked. Very dissatisfied with the unit. The other thing they do not mention is that there is a 4" flange that you would need to step over in the stowed position making it difficult to use the doorway.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Dissatisfied

Date Posted:

09/17/18

Purchased 2 years, 9 months, 13 days ago
Comments:

The wheelchair itself is good but we cannot get the parts. We need to replace the guide wheels and the foot rest but the manufacturer said to me that they do not provide these to... Continue Reading

customers directly. You have to ask your local supplier. We have called them and waited for at least three or four weeks. We had a promise for today but it is getting on for six in the evening and no sign of anyone. They said they would call first but they haven't got that far. So the problem is we cannot safely use the wheelchair because parts need replacing. They also seem very expensive but we are willing to pay the price that was quoted for the four little stabilizing wheels and the foot rest. We have waited for about a month to get a response, had to call up to remind the local guy, then waited in all day. At this time we are supposing they will not come, and there has been no apology or explanation. We seem to be dealing with a local monopoly so, if that is the case where you live, I would get parts up front or try something else.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Lois Anderson

Date Posted:

09/18/18

Purchased 3 years, 4 months, 13 days ago
Comments:

Handy but does rust. Takes three people to remove and/or replace. Good at any highway speeds. I only use my scooter for some occasions and the lift is ALWAYS on my car. I had a... Continue Reading

large motorized wheelchair but now have a scooter and wish I hadn't gone to this expense since it's overkill. Still have to fasten the battery down or it can bounce loose. Not something a single person can really use a lot. Still needs another person to do some heavy lifting.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Vetwife

Date Posted:

10/18/18

Purchased 1 years, 10 months, 13 days ago
Comments:

Had the lift 8 months would not go into the vehicle. After a few min. did. Went to dealer, can’t explain why, or doesn’t know what to look for. Says well when it fails call us.... Continue Reading

Last time it failed 6 hours from home and we could not find service nearby. We therefore did not get to use it during vacation. Very disappointed. Was informed the tech that could work on it was going on vacation and we could just bring it in the next week, then we had to wait two more days. So wheelchair sat in our car for two weeks and my disabled veteran had no chair for his use. That is unreasonable, it is not a luxury,it is a necessity.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Donna

Date Posted:

11/01/18

Purchased 4 years, 4 months, 13 days ago
Comments:

October 25, 2018 We purchased a Golden Technologies lift chair from Vono Medical Supplies on 8/9/2015 for $1,149.01. The vinyl cover is clearly defective and quickly deteriorating... Continue Reading

. Do NOT purchase one. The company doesn’t care and suggested I purchase a $500 shell as though I hadn’t been ripped off enough.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Smurfette38

Date Posted:

11/14/18

Purchased 1 years, 1 months, 13 days ago
Comments:

We got it yesterday and wheel locked up and tire went low called shop to come look at it we payed 5000 which is a lot of money as it is for a handicapped person on disability and a... Continue Reading

lready messed up I'm so upset

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Sara

Date Posted:

11/20/18

Purchased 49 years, 11 months, 13 days ago
Comments:

Spoke with Monica who states she’s worked for this company for 30 years, yet she couldn’t tell me what the material was for the slipper sock. I also asked if the acorn slipper ... Continue Reading

sole was adequate for walking all day. Dad said it’s great fur transferring. I told her my mother wouldn’t be transferring but walking. She said everyone is different. They sell clothing for elderly people yet she cannot tell me if the sole is adequate as a typical shoe. She said I was calling to argue. Not true. She hung up on me. Never will order from this company.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

12/19/18

Purchased 1 years, 13 days ago
Comments:

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Rick Bags

Date Posted:

12/23/18

Purchased 4 years, 9 months, 13 days ago
Comments:

Remote is unreliable, especially if the temperature is cooler than 60F. And you have to pay $400 for a new one whenever it craps out....add $70 for the chord.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Belle’s Mom

Date Posted:

01/17/19

Purchased 1 years, 8 months, 13 days ago
Comments:

Absolutely useless. Had the actuator replaced a few months after I got it. Now, 8 months later, it doesn’t want to back up easy. Today, the thing broke and left me stranded fo... Continue Reading

r 3 hours until I could have it towed away! Immediately bought a different unit. Don’t recommend, especially in winter weather. It will cause your vehicle to fishtail on icy roads.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Collette

Date Posted:

01/24/19

Purchased 2 years, 7 months, 13 days ago
Comments:

We purchased a new Harmar platform lift and it was installed in our new Pacific in May if 2017. On January 20, 2019 the lift stopped working. Took it in for repair and they said mo... Continue Reading

tor was not working. The motor is 2 1/2 years old. The cost to to replace over 650.00. A good expensive lift the motor should last a lot longer. Very unhappy with the expensive broken lift. Your product should last longer and I should not have to buy a new motor already. Buyer be very wary before you buy this product . They will not replace the motor.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Unhappy customer

Date Posted:

01/28/19

Purchased 49 years, 11 months, 13 days ago
Comments:

I work in skilled nursing home facility. Saddened to see a metal piece supporting back rest upholstery broke off. This is a part of a wheel chair frame that broke!! Very unexpected... Continue Reading

. Will not order drive chairs in the future!!

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Terry D.

Date Posted:

01/31/19

Purchased 3 years, 1 months, 13 days ago
Comments:

I purchased a Golden lift chair approximately 2 years ago. I chose it because I was told by the sales person that Golden chairs had a lifetime warranty, were made in the USA and t... Continue Reading

hat Golden stood by their product. The 1st thing I noticed when I got my chair was I felt a small cardboard box left in the chair in an area where the chair would have to be taken apart to remove it. Within 3 months the pouch on the side of the chair pulled out, it had just been stapled into the side of the chair. Within 6 months I started feeling something hard in the seat of the chair in the area of my tailbone. Being concerned about skin break down in that area I called the store where I purchased the chair. They sent one of their repair men to check it out. The repair man wasn't sure if it was covered under the warranty or not but would get back to me. He suggested I purchase some memory foam on my own and stuff it into the area myself. When I heard back from him I was told it was covered under warranty but it would cost $100 for repair person to come to my home. After paying almost $1000 for the chair 6 months prior I couldn't afford the $100 so I resorted to buying the memory foam and stuffing it in the area myself. After owning the chair about a year and a half the foot rest broke. I called the store where I purchased the chair, they sent a repair man. Not only had the screws broken in the area of the foot rest, he found several screws that had broken in crucial areas of the chair. I was told by the repair man that the chair had been put together using inferior/cheap screws. Not only did he replace multiple broken cheap screws, he removed what looked like the 6 x 8 inch cardboard box that I'd felt when I first got the chair. My advice to anyone thinking of buying a Golden lift chair is DON'T.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Dissatisfied

Date Posted:

02/25/19

Purchased 11 months, 13 days ago
Comments:

Just like all the others who wrote reviews, I got taken for $3,343.80 for Golden Technologies Twiligt Lift Chair that I purchased from A and R Medical Supply in Albuquerque, NM. I... Continue Reading

bought it on January 9, 2019 and the next day it broke (the control box). I had to fight with A and R to get it repaired. Which they did two weeks later. Then on February 23, 2019, it broke again. Here we go again! Oh and don’t bother calling Golden Technologies, they won’t you.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

ashok

Date Posted:

02/28/19

Purchased 10 months, 13 days ago
Comments:

Just bought one a month ago. Own one since 2005 but old one would not fit into Pacifica. Was extremely satisfied with the old one so bought new one hoping would be better. The plat... Continue Reading

form wobbles without chair and makes constant noise. Once Wheelchair is on the plateform, WC moves all over. Complained to dealer and Bruno rep but their response so far is very poor. Hoping they will fix it soon. dealer is 101 Mobility and Bruno rep is Robert.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

03/05/19

Purchased 49 years, 11 months, 13 days ago
Comments:

The hem on the no fly corduroy pants i ordered for my dad shrunk about 5 inches, even though I was told to order a longer length which I did. The fabric is very poor quality for t... Continue Reading

he expensive price. It is sad that companies capitalize on peoples afflictions, especially the elderly who are on such limited incomes. None of the clothing catalogued ever goes on sale, or has special offers. The customer service staff is always pleasant at least.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Dr Suss

Date Posted:

03/10/19

Purchased 3 years, 13 days ago
Comments:

I bought this a little over 2 years ago for my Town & Country. I have used it with a Drive Ventura Mobility Scooter. I now have a Jazzy Select 6 & it works great for both. I hope I... Continue Reading

can move it to my next new vehicle.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

bigtime2383

Date Posted:

03/13/19

Purchased 3 years, 4 months, 13 days ago
Comments:

Purchased about 3.5 years ago nothing but issue's. lights have a short somewhere and will not go off when you turn the car off. The wheels assembly failed about 1.5 years, just had... Continue Reading

it fail again and tire almost fell off both times. when lifting the wheel chair the gears sound like they are stripping out and it does not what to lift. Out of warranty and they want to charge me $800 to fix the wheel bearings. When its working its nice but it should be built better than this for how much it cost.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

03/29/19

Purchased 49 years, 11 months, 13 days ago
Comments:

I paid 8,000 dollars for this seat brand new. I’ve only had it for five years and I’ve had problems with it. The parts are ridiculous expensive. I took it to two shops they can... Continue Reading

’t figure out what’s wrong with it. So after only five years and almost 10,000$ with the seat and the parts and time I’ve put into it it’s usless. I would not recommend this seat to anyone!!!!

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

04/15/19

Purchased 8 months, 13 days ago
Comments:

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

04/15/19

Purchased 8 months, 13 days ago
Comments:

Needed a knee walker following foot surgery & purchased a Drive model #796. It really helps with getting around since I can't put weight on the foot. The knee walker is lightweight... Continue Reading

, steerable & comes with a handy carrying basket. It's also a good looking ride! Would highly recommend.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

04/26/19

Purchased 9 months, 13 days ago
Comments:

I am happy with the way the seat operates, however I am not happy that I was not told before purchasing it and having it installed that the center console could not be reinstalled ... Continue Reading

and the seat belt had to be latched when the seat was not being used or the buzzer and warning buzzer would go off. This should be told to buyers beforehand.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

04/27/19

Purchased 2 years, 8 months, 13 days ago
Comments:

Harmar lift did not hold scooter and could have killed someone. Fell off while driving. Harmar does not honor warranty.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

05/08/19

Purchased 4 years, 9 months, 13 days ago
Comments:

I have been stranded while hunting in Sub-Zero temperatures seat was stuck halfway out. After fidgeting with it for over a half an hour in the dark I dropped the remote had to use ... Continue Reading

my shotgun to retrieve it. Almost falling out several times. I called customer service when I got home and they advised me that I shouldn't be traveling alone. (So much for Independence). Most recently I was stuck in my driveway when the seat pinned me against the steering column and dash panel. I was in the hot N.M. sun for over an hour. Luckily a friend was able to call EMT which took 20 minutes to get me unstuck! Why did they stop making the "Turny" seat? It was a simpler design and went lower and farther back for driving position. I hate this seat but have no other options. Except for finding parts for my old Turny seat. This is virtually impossible!

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Disappointed

Date Posted:

05/20/19

Purchased 1 years, 8 months, 13 days ago
Comments:

Have had the Joey for 1 year. It has been in and out of the shop constantly. Stalls a lot. Don’ Know if it the product or installation. Never again. Don’t go this route.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Ed

Date Posted:

06/30/19

Purchased 3 years, 8 months, 13 days ago
Comments:

Purchase the Chariot about 3 years ago for out daughter, she has used it regularly and it has not failed her. I have had many people stop and ask about it because they were amazed... Continue Reading

at how it tows and operates, good unit.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

07/09/19

Purchased 5 months, 13 days ago
Comments:

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Dee

Date Posted:

07/09/19

Purchased 5 months, 13 days ago
Comments:

my spouse is totally handicapped and in wheelchair. He has arm contractor from stroke and very painful to dress him. Staff suggested the snap open back shirt. Ordered two. The polo... Continue Reading

is absolutely fabulous , so easy to put on him without much moving and the material is heavy with strong color design. Washes well. I am going to order some T-shirts next. The price is adequate considering the structure and quality. Definitely will recommend the company.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Randal C.

Date Posted:

07/10/19

Purchased 7 years, 1 months, 13 days ago
Comments:

I purchased a used Toyota van with the built in Joey lift. I had a free inspection done by a Joey manufacturer. They show me the crank if it fails and to run the car I’m in not s... Continue Reading

ure of the battery power. Other than that it is as good as my Toyota! Built to last!

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Norman Burgess

Date Posted:

07/29/19

Purchased 1 years, 9 months, 13 days ago
Comments:

THE ONLY REASON I GAVE A STAR IS BECAUSE YOU HAVE TO RATE THEM BEFORE YOU CAN WRITE A REVIEW. DO NOT BUY THIS CHAIR!!!!!!!! GOLDEN will not stand behind their own workmanship. Had ... Continue Reading

my chair a little over a year and the wires for the motor were frayed and broken due to being installed in an area where they came in contact with the lift mechanism. I have to pay for someone to come out and replace them. Golden will send the part but I have no pay shipping and the service call. TOTALLY THEIR FAULT YET I HAVE TO PAY.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

08/11/19

Purchased 49 years, 11 months, 13 days ago
Comments:

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Joseph Ducati

Date Posted:

08/11/19

Purchased 2 years, 4 months, 13 days ago
Comments:

Had nothing but trouble since we got the chair it's been worked on twice real piece of junk

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

08/15/19

Purchased 1 years, 7 months, 13 days ago
Comments:

I thought I was so lucky to get this lift for my car. Because my wheelchair is so heavy I had to get a Bruno chariot. I love the fact that it had a 3-year warranty. The first time ... Continue Reading

I went to get anything fixed on it they fought tooth-and-nail. Every time I go to get something fixed they have to have it okayed it's like a fight these people don't understand you can't be without your wheelchair those are your legs. I'll never understand what a warning supposed to be if they want fix things when they're supposed to. I'm not only leaving this letter here I'm going to contact the Ada, and the Multiple Sclerosis Foundation. They helped me pay for this I'm truly sad for this situation and I think it's so unfair that Bruno will not fix my Chariot the way it's supposed to be. I'm going to put my phone number on here if they'd like to contact me 727-288-3892 I also won't be contacting a lot of places sad that they sell a $4,500 item and they don't stand behind it.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Lowell A Anderson

Date Posted:

08/23/19

Purchased 1 years, 10 months, 13 days ago
Comments:

Purchased golden tech dreammaker from relax the back 2/2018. Squeaks going up and down, called for ideas to fix, was told the chair was already out of warranty., needed to call out... Continue Reading

side their area for billable repair, nothing they could help with. Will not purchase another Golden Tech product or anything from relax the Back.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Craftmen

Date Posted:

09/06/19

Purchased 7 months, 13 days ago
Comments:

After just four day of owning it the batteries went dead. When I glugged in the gauge on the charger read 85%. I took to town to shop the batteries went dead again. I just did get ... Continue Reading

back on my lift and back in the house. I plugged it in again the charger read 70% left. It took a week for the new ones they put to do the same thing. A service man came out check chair found a bad motor. They order one when it came I went out to the shop where they found the sent the wrong motor. They had to reorder the right one. Someone in California forgot to send it. They said it could be here Monday I said the next day it would on Fri. That didn’t help. They found a short in harness in the wire in the batteries. I told them I didn’t want give me a new one. When the diagnostic was done there was a control mogul was bad. I just got a new and it’s repeating the same stuff as the first. I’m ready for them to take it back. I can’t depend on it right now I have a very sore shoulder and I need this chair

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Date Posted:

09/16/19

Purchased 49 years, 11 months, 13 days ago
Comments:

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

samspade

Date Posted:

09/18/19

Purchased 1 years, 6 months, 13 days ago
Comments:

only two issues bother me with this unit...one is how to attach it to the vehicle, it should have a quick couple of some kind...the other is it needs a removable jack and wheel so ... Continue Reading

it can stand on it's own ...for a handicapped piece of equipment why should i need two strong men to connect it to my van?my 28 foot holiday trailer is easier to attach .once attached it is a wonderful unit that i like very much...if the engineers could just make it more user friendly i would give this a 10

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

JDFtwrth

Date Posted:

09/25/19

Purchased 4 months, 13 days ago
Comments:

I purchased a Bruno Joey Lift to be installed in my mini-van. First, let me say that its a very expensive product both to purchase and install @$3600.00. Next and here is the ru... Continue Reading

b, Bruno has this network of installers that they use to install this product, I was fortunate enough to be stuck with Mobility Works, they trashed out my vehicle damaging trim panels and left it looking like a garbage can. Bruno will not provide installation instructions to the consumer noway nohow so you have to use their installation shops. I decided to replace my vehicle which meant that I needed to get the Joey Lift removed, and was directed to Mobility Works to have this done, for a price. Unfortunately I could not wait to have Mobility Works perform the job and begged Bruno for the instructions necessary to remove the lift myself. They flat out refused. So my son and I did the removal ourselves only took 2 hrs of guessing and then an hour to clean up the mess Mobility Works made during their "installation". The Joey Lift in and of its self is somewhat flimzy the platform you drive on to bends like cardboard and the lift strained to lift the power wheelchair into the mini-van. Bottom line there are other alternatives on the market, do your research before you waste your money.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Unhappy Customer

Date Posted:

11/03/19

Purchased 1 years, 4 months, 13 days ago
Comments:

Purchased their walker in August 2018. Brakes broke in a year! Had their walker before this one - was given to us. The same problem with the brakes. Will not buy their product ag... Continue Reading

ain.

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Ernie giusti

Date Posted:

11/14/19

Purchased 2 years, 4 months, 13 days ago
Comments:

My elevator was installed August of 2017 since then the service man has been up to my house a minimum of 10 times today I was told that I have to pay $700 to repair something that ... Continue Reading

date realize was wrong in the first place this is the first review I'm never leaving I'm a 68 year old man living on Social Security the federal government paid almost $25,000 to have this elevator installed since my house was raised due to flooding concerns I wouldn't wish this company on my worst enemy my number is 504-319-8308 my name is Ernie if anybody would like to know exactly how I feel about this company please feel free to call me

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Unhappy customer

Date Posted:

11/18/19

Purchased 2 months, 13 days ago
Comments:

I bought a Golden Alante Sport that quit working in the first ten days. It kept shutting off. They didn’t want to help me at all. They didn’t know what was wrong with it. They ... Continue Reading

person I talked to was rude and acted like I was lying. They finally did replace it after numerous calls but the whole experience was a nightmare. I use my chair because I can’t walk so I can go without it. Would never use this company again!!!!

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction
Posted By:

Hutch

Date Posted:

11/25/19

Purchased 1 years, 6 months, 13 days ago
Comments:

I bought a Tilite Areo one year 2 months ago an the cast bracket that holds the back to the frame broke. Not covered and company didn’t care so sad. Insurance doesn’t cover a... Continue Reading

nd they want almost $400.00 for the part. Now I have to use an old chair that doesn’t fit because I can’t get caught off by myself and it breaks again. Thanks Tilite

Overall
Value
Reliability
Likely To Recommend
Overall Satisfaction

Be the first to review the Mobility Products

Write a review and you could WIN an iPad! We are giving away an iPad every Friday until the end of October 2014. To enter, all you have to do is write a review for a product or store you have used. You can enter multiple times by entering multiple reviews! Check back to the reviews page on Fridays to see who won!

About Location Services

Setting your location allows BLVD.com to display local results for wheelchair vans, mobility products, dealers, stores and much more. The default location you are seeing may have been pulled via your IP Address which typically is only accurate within about 30 miles.

Enter ZIP For Desired Location

Cancel Do not update
A Special Offer On New Vehicles
Offered By